Accessibility
Barrier-free access & support services
Most open venues are wheelchair accessible.
All venues provide accessible restrooms. Elevator access is available at most venues. Details vary by venue — see below.
Venue-by-Venue Details
Please check with each facility for details.
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Priority Parking
Accessible spaces are available at the venue car park
Available -
Wheelchair Access & Loan
Fully accessible throughout; wheelchair & stroller loan on 1F, 5F, 6F — ask staff
Available -
Accessible Restrooms
1F (x4, incl. care bed & ostomate), 3F, 5F (x3), 6F, 7F
Each floor -
Assistance Dogs
Guide dogs, service dogs, and hearing dogs are welcome throughout
Welcome -
Communication Support
UD Talk (multilingual text display), remote sign language via QR code, communication board
Available -
Sensory & Tactile Aids
Audio guide, tactile guide & model, braille floor map, easy Japanese guidebook
Available
Please check with each facility for details.
edo-tokyo-museum.or.jp/en-
Wheelchair Access
The park map available on our website does not indicate the locations of steps or level changes for wheelchair users and others. However, information regarding such steps is included in the "Barrier-Free Map" found in the *Tatemono-en Navi* (Open-Air Architectural Museum Guide App) and in the Universal Guidebook.
Partial -
Wheelchair Loan
Free rental is available at the entrance — ask staff
Free loan -
Accessible Restrooms
Available at Visitor Center and within the museum
Available -
Assistance Dogs
Welcome on outdoor paths; please check at reception for historic building interiors
Welcome
Please check with each facility for details.
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Wheelchair Access
Wheelchairs are lent for use in the museum. Wheelchair-friendly restrooms are also available.
Available -
Elevator
Available to all gallery floors
Available -
Accessible Restrooms
Available on each floor
Each floor -
Assistance Dogs
Welcome throughout the museum
Welcome -
Communication
The Information Counter is ready to assist visitors in English and Chinese.
Available
A communication board is also on hand, and assistance in sign language is available. -
Priority Parking
No public parking. Accessible parking available with advance arrangement. Call 03-3823-6921.
Available
Please check with each facility for details.
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Wheelchair Access
Main building fully accessible; paved garden paths navigable by wheelchair. Accessible Route Guide available on request.
Available -
Elevator
Available in the main building
Available -
Accessible Restrooms
Available in the main building
Available -
Priority Parking
Accessible spaces are available at the venue car park
Available -
Visual Impairment Route Guide
Route Guide for Visitors with Visual Impairments (Japanese PDF)
Available
Please check with each facility for details.
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Wheelchair Access & Loan
Fully accessible; automatic doors throughout. Wheelchair lift between priority parking & south entrance. Wheelchair & HandyWalk loan free at 1F Main Information Desk (limited numbers available).
Available -
Elevator
2 elevators: Left B1F–4F / Right B1F–3F. Entrance 110cm wide. Voice guidance & Braille buttons.
Available -
Accessible Restrooms
Multi-function toilets (auto doors) on all floors; ostomate on 1F
Each floor -
Priority Parking
1 space (220×630cm) — call ahead: 03-3280-0099
Available -
Assistance Dogs
Guide dogs, mobility service dogs, and hearing dogs are welcome
Welcome -
Communication Support
UD Talk (multilingual text display), Communication board, English, Chinese and Korean available at 1F Information Desk
Available -
Sensory & Tactile Aids
Sensory kits, Braille floor map, Easy Japanese guidebook
Available -
Visual Impairment Route Guide
Descriptive Route Guide for visitors with visual impairments
Available
Please check with each facility for details.
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Wheelchair Access
Fully accessible; ramps and lifts at all level changes throughout
Available -
Elevator
Available to all floors, including the B2F underground gallery
Available -
Accessible Restrooms
Available on B2F, B1F, 1F, 2F, and 3F
Available -
Accessible Parking
Dedicated spaces are available at the museum car park
Available -
Assistance Dogs
Welcome throughout the museum
Welcome
Please check with each facility for details.
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Wheelchair Access
Wheelchair access is limited to the first floor, as there is no elevator.
Limited -
Accessible Restrooms
Available on site
Available -
Assistance Dogs
Guide dogs, mobility service dogs & hearing dogs welcome
Welcome -
Admission
Free for all visitors
Free
Please check with each facility for details.
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Wheelchair Access
A wheelchair lift is available beside the stairs at the Koen-dori entrance. Please use the intercom on arrival.
Available -
Accessible Restrooms
Available on the 1st floor of the Shibuya Workers' Welfare Hall.
Available -
Admission
Free for all visitors
Free
Please check with each facility for details.
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Building Closed for Renovation
Closed until FY2028. Events & performances are held at alternative venues. Please check the official website for updates.
Until FY2028
Please check with each facility for details.
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Priority Parking
2 priority accessible parking spaces on B2F.
Available -
Wheelchair Access
Directly connected to the underground passage from Ikebukuro Station Exit 2b. A wheelchair lift is available at Exit 2b (please use the intercom). Free wheelchair loans are available. Please contact the theatre in advance.
Available -
Wheelchair Seats in Halls
Wheelchair seating is available in all halls. Availability and reservation procedures vary by performance. Please check the theatre website.
All halls -
Accessible Restrooms
Accessible restrooms available on B2F, B1F, 2F, and 5F, as well as inside all halls.
Available -
Assistance Dogs
Welcome in the building and inside all halls. An outdoor dog toilet is available on 1F.
Welcome -
Hearing Loop & Caption
Hearing loop, portable caption displays, and audio description available for selected performances. Please contact the box office.
Select shows
Please check with each facility for details.
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Wheelchair Access
Step-free access via ONE HARAJUKU "K" building entrance; B1 & 3F spaces fully accessible
Available -
Elevator
Building elevator connects B1 and 3F spaces
Available -
Accessible Restrooms
Available on B1
Available -
Admission
Free admission. Some events require advance registration.
Free
Please check with each facility for details.